As of: 16.09.2006
§ 1 Scope
For the business relationship between publisher satyananda and the customer, the following terms and conditions apply exclusively in the version valid at the time of the order. Deviant satyananda does not recognize deviating conditions of the customer, unless the publisher satyananda has expressly agreed to their validity in writing.
§ 2 Conclusion of contract
Your order represents an offer to us to conclude a sales contract. If you place an order with the publisher satyananda, we will send you an e-mail confirming the receipt of your order and providing details (order confirmation). This order confirmation does not constitute an acceptance of your offer, but is only intended to inform you that your order has been received by us. A purchase contract is only concluded when we ship the ordered product to you and confirm the shipment to you with a second e-mail (shipping confirmation). There are no sales contracts for products from one and the same order that are not listed in the shipping confirmation. Contracting party is the publisher satyananda
Please note that we sell all products only in normal household quantities.
§ 3 Revocation
In case of complaints, you can cancel your contract within two weeks in text form (for example by letter or e-mail). The period begins with receipt of the goods and not before receipt of this instruction. To maintain the cancellation period, the timely dispatch of the revocation is sufficient. The revocation must be sent to:
Dorfstr. 31 b
Telefax: +49 (38825) 25586
or online at https://www.hierjetzt.de/en/contact-form.html Returns of the goods should be addressed to the following address:
Dorfstr. 31 b
(Attention: Returns only to the return address!)
In the case of an effective revocation, the mutually received benefits shall be returned and any benefits (such as interest) incurred. If you can not wholly or partially return the service you have received, or only in a deteriorated condition, you may have to pay damages in this respect. This does not apply to the surrender of goods if the deterioration of the item can only be attributed to its examination - as would have been possible in a shop, for example.
Incidentally, you can avoid the obligation to pay compensation by not using the item as an owner and refraining from anything that affects its value. If you return within 14 days from a delivery of goods whose total order value is up to 40 €, you have to bear the cost of the return, if the delivered goods are the ordered. Otherwise, the return within 14 days for free.
§ 4 delivery
Unless otherwise agreed, delivery will be made from the warehouse of the publisher satyananda to the delivery address specified by the customer. Information about the delivery period is not binding, as far as exceptionally the date of delivery was bindingly promised.
In the event that verlag satyananda is unable to deliver the ordered goods without its own fault because the supplier of the satyananda publishing house does not fulfill its contractual obligations, verlag satyananda is entitled to rescind the orderer. In this case, the purchaser will be informed immediately that the ordered product is not available. The legal rights of the customer remain unaffected.
If a delivery to the customer is not possible because the customer is not found under the delivery address specified by him, although the delivery date has been announced to the purchaser with a reasonable period, the buyer bears the costs for the unsuccessful delivery.
§ 5 Due date and payment, default
The purchaser can pay the purchase price via PayPal procedure, cash on delivery or bank transfer (advance payment). If the purchaser is in default of payment, verlag satyananda is entitled to charge default interest of 5% above the base interest rate p.a. announced by the European Central Bank. to promote. If verlag satyananda has demonstrably incurred a higher damage caused by delay, verlag satyananda is entitled to assert it.
§ 6 Offsetting, retention
The purchaser is only entitled to offset if his counterclaims have been legally established or are undisputed by publisher satyananda. Furthermore, he is only authorized to exercise a right of retention insofar as his counterclaim is based on the same contractual relationship.
§ 7 Retention of title
The delivered goods remain the property of the publisher satyananda until full payment
§ 8 Liability for defects
If there is a defect in the purchased item, the statutory provisions shall apply. The assignment of these claims of the purchaser is excluded.
Unless otherwise stated below, further claims of the purchaser - for whatever legal reasons - are excluded. Therefore, verlag satyananda is not liable for damages that did not occur on the delivery item itself; in particular, verlag satyananda is not liable for lost profits or other pecuniary losses of the customer. Insofar as the contractual liability of the publisher satyananda is excluded or limited, this also applies to the personal liability of employees, representatives and vicarious agents.
The above limitation of liability does not apply if the cause of the damage is due to intent or gross negligence or if personal injury has occurred. Furthermore, it does not apply if the customer asserts legally regulated claims.
Insofar as verlag satyananda negligently violates a contractual obligation, the obligation to pay compensation for material damage is limited to the typically occurring damage.
If the supplementary performance has been effected by means of a replacement delivery, the customer is obliged to return the goods delivered first to satyananda within 30 days at the expense of the publisher satyananda. The return of the defective goods must be made in accordance with the statutory provisions. The publisher satyananda reserves the right to claim damages under the legally regulated conditions.
The limitation period is twenty-four months from delivery.
§ 9 Collection, processing and use of personal information of our customers
§ 10 Applicable law
German law applies excluding the UN sales law (CISG).